What You'll Do

• Answer and direct incoming phone calls
• Provide friendly, professional customer service by phone and email
• Manage calendars, appointments and scheduling
• Coordinate meetings and help keep schedules organized
• Follow up with clients and assist with customer outreach
• Support the CEO with meetings, scheduling, correspondence and day-to-day administrative needs
• Help ensure client questions and requests are directed to the right person and followed through
• Assist with general office administration and organization
• Keep track of outstanding tasks, appointments and follow-ups
• Work closely with the Gitch team to help the office run efficiently

What We're Looking For

We’re looking for someone who is organized, confident communicating with customers and comfortable managing several priorities at once.

The ideal candidate will be:

• Friendly, professional and comfortable speaking with customers
• Highly organized with strong attention to detail
• Reliable and able to work independently
• A strong written and verbal communicator
• Comfortable managing calendars, appointments and follow-ups
• Confident using email, office software and everyday digital tools
• Able to prioritize tasks and stay on top of deadlines
• Comfortable working in a busy small-business environment
• A team player who is happy to pitch in wherever needed
• Willing to learn product knowledge and new technology applications as required.

Previous administrative, office management, customer service or executive-assistant experience would be an asset.

about gitch sportswear

Gitch Sportswear creates custom hockey jerseys, team apparel and headwear for hockey teams and organizations.

We're focused on making custom teamwear easier to buy while delivering great-looking products and an experience that makes teams want to come back season after season.

Apply for the Position

We're excited to learn more about you. Please complete the form below to submit your interest.