Gitch Sportswear

Order Process Guidelines

At Gitch Sportswear, we pride ourselves on working with organizations to create amazing lineups of apparel and accessories. Our goal is to make sure that each team or club is not just satisfied with their range of products, but thrilled and proud to wear it. A big part of our shared success is making sure that the process of going from idea to physical product is easy, simple and that everything is done right the first time. Here’s how we make sure that the process is smooth and easy. We know that your time is valuable, and we’ve had plenty of experience streamlining the experience, so you’ll get exactly what you want in a timely fashion.

Ordering Process

Step 1

Logo & Mockups

  • Submit logos in vector format.
  • Logo redrawing takes 2-3 business days.
  • One mockup design with edits is included, additional designs will incur an art fee.
  • Please provide all necessary details (design inspiration, logo placement, etc.) with your initial request.

Step 2

Order Sheet

  • You'll receive an order sheet post-design finalization, to be returned via email in excel format using our size codes (i.e. YS=YOUTH SMALL, S=ADULT SMALL, GYXL=GOALIE YOUTH X LARGE, GS=GOALIE SMALL and so on).
  • Note that no amendments are permitted post submission.

Step 3

Deposit

  • Pay a 50% deposit (no taxes or duties applied) to start production, processed within 1-2 business days.
  • An invoice will be emailed for payment (No AMEX or Visa Debit).
  • E-transfer to accounting@gitchsportswear.com with invoice number referenced in notes.

Step 4

Production

  • Production takes 4-6 weeks, excluding sorting/shipping.
  • Timelines for bulk orders over 50 pieces will be quoted.
  • $500 rush fee for 3-4 week turnaround, not applicable to bulk orders.

Step 5

Completion

  • Balance is due before shipping or pickup.
  • Notifications will be sent upon order completion for shipping or pick-up instructions.